Sydney, 15 November 2007 – Gen-i Australasia, a leading trans-Tasman ICT solutions provider, today announced a partnership with Pink Elephant, a world leader in IT Service Management (ITSM) education and consulting, and Auldhouse, New Zealand’s largest IT training provider. Through the partnership Gen-i will deliver Pink Elephant’s services to customers in Australia beginning 1 December 2007.

 

Pink Elephant provides a wide range of ITSM education in all three levels of certification – Foundation, Practitioner and Management. This includes ITIL V3 Foundations, the V2 – V3 Foundations Bridging Course and the V2 – V3 Service Manager Bridging Course. Additionally, customers can choose from a number of courses that specifically support the ITIL processes. Gen-i will offer all of these courses in Australia.

 

Rhoda Holmes, general manager of Gen-i said, “This agreement reflects

Gen-i’s commitment to providing customers with quality end-to-end solutions. ITIL has seen rapid adoption across Australia and our customers are increasingly adhering to ITIL standards and demanding good quality training. Gen-i has partnered with Pink Elephant as it is recognised for its quality education and consulting experience, specifically in ITIL training.”

 

Pink Elephant president, David Ratcliffe said, “After successfully working with Auldhouse in New Zealand, we’re very excited to be expanding our portfolio in Australia with Gen-i. This partnership sees two of the region’s strongest IT services brands working together to improve the quality of IT services through the application of recognised best practice frameworks.“

 

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Pink Elephant is the world leader in IT management best practices, offering conferences, education and consulting services to public and private businesses globally. The company specialises in improving the quality of IT services through the application of recognised frameworks, including the IT Infrastructure Library (ITIL). Pink Elephant has been involved in the ITIL project since its inception in 1987, and was selected as an international expert to contribute to the ITIL V3 project – as authors of V3’s Continual Service Improvement book and through representation on the international exam panel.

 

For more information visit www.pinkelephant.com

 

Gen-i Australasia is a leading trans-Tasman ICT solutions provider, working with some of Australasia's most recognised corporate companies to provide seamless end-to-end ICT services.

 

Utilising skills across IT Solutions, Network Solutions, Communication Solutions and Software Solutions Gen-i works with clients to develop and manage ICT infrastructure and applications. This is done by delivering simple, flexible solutions that meet current and future requirements, bringing together proven consulting, design and build, and ongoing management capability.

 

Using best practice methodology, and in conjunction with our vendor partners, the Gen-i team provide total technology solutions from design and development through to implementation and ongoing support and management. Gen-i’s rapid uptake of proven technology, speed to market, flexibility and responsiveness gives its clients, the all-important competitive edge that is key to business success.

 

For more information visit www.gen-i.com.au

 

Anna Flynn

Recognition PR

Tel: (02) 9252 2266