1. Don’t compromise – security is too important!
2. Maximise protection – ensure that you have adequate solutions in place as far as:
   • firewall
   • anti-virus
   • spyware protection
   • malware protection
   • rootkits
   • spam
3. Encourage clients to buy a suite of security products that is built to work together, rather than point solutions – it will be less of a drain on memory and processing resources, and will provide unified installation, unified updates and central management and control.
4. Security should be easy for the end user.  Set and forget. – It should update, scan and quarantine without end user intervention.
5. Ensure the solution provides clients with latest program files.  If a new version of the software is released during the year, make sure this is provided as standard and the client is not left stranded with old software.
6. Ensure vendor technical support and backup is excellent both for reseller and for the end user.   Free support is best.   Does the vendor provide priority support for resellers?
7. Choose vendor who respects your client relationships.   You own the client and you as the reseller should be responsible for renewals, new sales etc.
8. Don’t use free solutions.   They only provide base level protection, leave the client stranded when it comes to support and give clients a false sense of security.    
9. Choose vendors who are willing to put back into the reseller channel.  Look for training programs, availability of marketing collateral, reseller locators, reseller portals etc.
10. Security never ends.   It should be an ongoing dialogue between reseller and the client.  It provides you with value added opportunities and a reason to make regular contact.

Avalanche Technology Group
www.avalanche.com.au

Established in 1997 and based in Melbourne, Avalanche Technology Group Pty Ltd is a wholly owned Australian company that distributes a range of innovative business software solutions to the Australian and New Zealand markets. The products, which focus on real business needs, provide outstanding technical solutions and exceptional value for the client.

Avalanche is the Australian and New Zealand distributor of GRISOFT´s AVG security portfolio and FinePrint Software´s pdfFactory and FinePrint products. Avalanche has a 800-strong reseller network across Australia and New Zealand.

For more detailed information please contact:
Avalanche Technology Group                          1300 855 005