United Electrical is Australia's largest privately owned provider of warranty services, extended warranty, and maintenance products.

For the last 15 years, United Electrical has been providing market leading on-site warranty and maintenance services to all industries regardless of the customer or product type.  With a repair network expanding across Australia and New Zealand, United Electrical currently provides services and solutions to the likes of:
 

• Multi-nationals
• Vendors
• Importers
• Wholesalers
• Retailers
• Buying Groups
   

By understanding that not all business models are the same and not "one glove fits all", United Electrical's warranty products and services have always been tailored around the needs and expectations of its customers.  Whether it is a retail extended warranty product, complete warranty solution, or commercial fit-out, United Electrical can help.
 

United Electrical provides on-site extended warranties on:

• Desktop and Notebook Computers
• Computer Peripherals
• Televisions and Projectors
• Audio Visual Equipment
• Car Audio
• PDAs and GPS units
• Home Appliances
• Fridges and Freezers
• Microwave Ovens and Stoves
• Range hoods and Kitchen Packages
• Cameras and Security Equipment
• Most other electrical and electronic products

On-Site Warranty Services

United currently provides warranty services on behalf of a number of brands distributed throughout Australia and New Zealand.  Some of the products currently serviced by United range from portable MP3 players to Vacuum Cleaners to Stoves.  Or from Hair Dryers to Digital Set Top Boxes to large screen Plasma and LCD Televisions.  These products appear to customers as the brand's own warranty, however by out-sourcing the services to United, customers benefit from a full-time service company with a key focus on supplying the best in warranty support.  Services such as a dedicated call-centre, on-site repair or extraction capabilities, and a nation-wide coverage are only a few of the many extra benefits of using United as your warranty provider.

Hardware Maintenance Services

United provide On Site or Return to Base Maintenance Services, for Point of Sale Machines, Cash Draws, Docket printers, Desktops, Servers and Networks irrespective of equipment brand or manufacturer. These services are provided via United's national service network.  These services are the professional alternative to cover all your equipment from individual PCs and LANs to an entire network. United can streamline and simplify any current maintenance programs, provide a single point of contact for all your service needs and reduce your total support costs.

Help Desk Facilities

United can provide a dedicated dial-in 1800 telephone number and support centre service for your organisation or product's brand to retain brand unification. Standard call-centre operates from Monday to Friday 9am to 5.30pm support but can supply up to 24 x 7 support if required.

Installations and Roll-Out Services

United also supply and project manage nation-wide roll-outs and installations.  Past projects include national supermarket equipment upgrades, 5 star hotel complete removal and integration with new technology electronic equipment, mass recalls on manufacturing defects requiring specific safety repairs.