Express Data is Australia and New Zealand's leading IT distributor in the enterprise networking sector. Supplying leading edge products and technology from world leading brands, it has robust and sophisticated in-house systems and a distribution facility that is measurably world class. Its objective is to deliver uncompromisingly on time, with exceptional customer service. It has demonstrated solid growth through fast growing markets and tough challenging times. This has been achieved by the high degree of loyalty that Express Data has gained from its customers. Express Data's customer satisfaction scores are exceptional by any global benchmark. Express Data has recognised the necessity of continuous monitoring and improvement. It has therefore invested in the right tools and methodologies that allow people at every level of the organisation to have the information that they need to make decisions. Balanced scorecards, business intelligence tools and quality accredited systems assist Express Data's skilled people to act with confidence and credibility.